Privacy Policy

1. Introduction

Paladin AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy complies with GDPR and other applicable data protection regulations.

2. Information We Collect

Personal Information

• Email address (for account creation and communication)
• Name (optional)
• Payment information (processed securely through third-party payment processors)
• Subscription status and billing history

Usage Information

• Chat messages and AI interactions
• Generated images and content
• Usage statistics (number of messages, features used)
• Device information and browser type
• IP address and location data

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

• To provide and maintain the Service
• To process your subscription and payments
• To improve and personalize your experience
• To communicate with you about updates, features, and support
• To monitor usage and prevent abuse
• To comply with legal obligations
• To train and improve our AI models (anonymized data only)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers (hosting, payment processing, analytics)
• AI model providers (for processing your requests)
• Law enforcement (when required by law)
• Business transfers (in case of merger or acquisition)

5. Your Rights (GDPR Compliance)

Under GDPR and other data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us through our support channels.

6. Data Retention

We retain your personal data only as long as necessary to provide the Service and comply with legal obligations. Chat history may be retained for up to 90 days unless you request deletion. Account information is retained until you delete your account.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

9. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. Your continued use after such changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our support channels.